Online Training for Outlook 2010

Online Training for Outlook 2010
1-9 $59.00
10-19 $56.00
20+ $53.00


About This Product


UpSkillGuide's Outlook 2010 Online Training is an interactive and thorough training that helps your team uncover all the possibilities the software has to offer. All students have access to the content for six months from the date of enrollment, allowing them to access and repeat any topics they would like. In addition, you receive a pdf of the coursework to download and distribute as needed. All the coursework is self-directed, giving students the freedom to schedule around their other commitments at work. UpSkillHub also provides a monthly progress report via email to show student progress in the program.

Program Highlights:

UpSkillGuide's Outlook 2010 Online Training explores the many functions of Outlook 2010 software in-depth, from introductory to more advanced concepts. Broken down into 14 chapters and over 130 tutorials, Outlook 2010 training instructs participants on all the possibilities for working with email, appointments, contacts, collaborative work and more. This complete training enhances organization and time management skills for all your team, paving the way for greater efficiency and productivity in their day.


Coursework includes instruction in the following areas:


  • Program Fundamentals
  • Composing and Sending E-mail
  • Receiving E-Mail
  • More E-Mail Features
  • Working with Contacts
  • Using the Calendar
  • Collaborating with Other Users
  • Working with Tasks
  • Using the Journal and Notes
  • Organizing and Finding Information
  • Automating Commands
  • Managing Outlook Data
  • Customizing Outlook
  • Advanced Topics like RSS Feeds, Tools Together and more!


Getting started easy!

For additional information, please click here to contact us, or send an email to

Course Details

Program Fundamentals

Starting Outlook 2010
What's New in Outlook 2010
Understanding the Outlook 2010 Program Screen
Understanding Items
Understanding the Message Window
Giving Commands in Outlook
Using Command Shortcuts
Using the Navigation Pane
Using the Reading Pane
Using the To-Do Bar
Using Help
Exiting Outlook 2010

Composing And Sending E-Mail

Composing and Sending an E-mail Message
Specifying Message Options
Formatting Text
Checking your Spelling
Working with Hyperlinks
Attaching a File to a Message

Receiving E-Mail

Receiving and Reading E-mail
Replying to and Forwarding a Message
Opening an Attachment
Deleting a Message
Flagging a Message for Follow-up
Using Color Categories
Viewing Conversations
Managing Conversations
Sorting Messages
Changing Views
Printing a Message

More E-Mail Features

Saving Unfinished Messages (Drafts)
Recalling a Message
Resending a Message
Using the Out of Office Assistant
Delaying Sending a Message
Using Quick Steps
Inserting a Signature
Using Stationery and Themes
Changing Message Format
Dealing with Junk E-mail
Adding Addresses to the Blocked and Safe Senders List
Changing Outlook Security Settings
Inserting Screenshots 

Working With Contacts

Introduction to the Address Book
Adding a Contact
Adding a Contact from an E-mail
Editing and Deleting Contacts
Viewing and Sorting Contacts
Mapping a Contact's Address
Working in a Contact Window
Finding and Organizing Contacts
Creating a Contact Group
Printing the Contacts List

Using The Calendar

Viewing the Calendar
Navigating the Calendar
Scheduling Appointments
Scheduling an Event
Editing and Rescheduling Appointments and Events
Working with Recurring Appointments
Color-coding Appointments
Setting Availability
Setting Reminders
Viewing Calendar Items
Changing the Appearance of a Calendar
Changing Work Days and Times
Creating Additional Calendars
Viewing Calendars Side-by-Side or Overlaid
Printing the Calendar
Adding a Second Time Zone

Collaborating With Other Users

Sharing Your Calendar
Opening Shared Calendars
Using Schedule View
Scheduling Meetings
Responding to a Meeting Request
Working with Calendar Groups
Marking an Appointment as Private
Publishing Your Calendar on the Internet
Sharing Outlook Folders
Giving Delegate Permissions
Taking and Tracking a Vote
Working with Public Folders

Working With Tasks

Adding a Task
Changing Task Views
Updating a Task
Sorting Tasks
Creating a Recurring Task
Attaching an Item to a Task
Assigning a Task
Printing a Task
Completing a Task

Using The Journal And Notes

Displaying the Journal
Creating a Journal Entry Manually
Creating a Journal Entry Automatically
Relating a Journal Entry to a Contact
Opening, Modifying, and Deleting a Journal Entry
Changing Journal Views
Working with Notes

Organizing And Finding Information

Exploring the Folder List
Creating and Using Folders
Managing Folders
Using Instant Search
Refining a Search
Using Advanced Find
Creating and Using Search Folders
Modifying and Deleting Search Folders
Sorting and Grouping Information
Filtering Information
Using the People Pane

Automating Commands

Creating Quick Steps
Managing Quick Steps
Creating a Rule
Creating a Rule with the Rules Wizard
Managing Rules

Managing Outlook Data

Using Mailbox Cleanup
Using AutoArchive
Manually Archiving and Retrieving Information
Use the Personal Folders Backup Tool
Importing Information
Exporting Information
Working with Personal Folders Files
Working with Offline Folders

Customizing Outlook

Customizing the Ribbon
Customizing the Quick Access Toolbar
Using and Customizing AutoCorrect
Customizing Outlook Today
Starting Outlook Automatically
Adding Fields to a View
Creating a Custom View
Using Custom Groups
Changing Outlook's Default Options
Managing Accounts

Advanced Topics

Adding RSS Feeds
Viewing RSS Feeds
Using the Tools Together
Using the Outlook Web App
Using Instant Messaging in Outlook
Connecting to Social Networks


Getting started easy!

For additional information, please click here to contact us, or send an email to