To speed up emailing someone whom you e-mail on a regular basis, create a custom email shortcut on your desktop. To do this, right click the desktop and choose New > Shortcut. In the first dialog type mailto: followed by their e-mail address (eg: mailto:firstname.lastname@example.org) and click Next. Type a name for the shortcut and click Finish. In future, click the shortcut to open Outlook and automatically start a new email message to that person.